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Jewelry Factory

Contact Information

Shipping Policy

Return Policy

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Contact Information

Contact Form

Phone

818-781-9486

800-421-0200

Store Address

Jewelry Factory
Factory Direct Source for Fine Jewelry
13400 Saticoy Street, Suite #1
North Hollywood, California 91605
United States

(Design Studio location by appointment only.)

Shipping Policy

Important ordering and delivery information Remember, our packages are sent insured and require signatures and a full address (no P.O. Boxes) so you may prefer to have us ship to a work address. Call us with any questions at 800-421-0200. Many of the photos used are of samples that are custom made to your order’s specifications. Most of Jewelry Factory products are made to order after you place your order. In stock, items are generally shipped in 48-72 hours. Most diamond and gemstone products are set to your order’s specifications and will be completed in 7-10 days and then shipped by your chosen method. Customized items which include our law enforcement and fire department badge jewelry are subject to 4-6 week delivery as each is completely custom made and hand finished under our strict quality control methods. Note: If you have a special occasion you’re purchasing for, please tell us in your order notes. If there is a problem meeting your target date, we’ll contact you within 24-48 hours. More questions? Send an email to info@jewelryfactory.com Or phone 800-421-0200 or 818-781-9486 M-TH 9:00AM-2:30PM PST USA If we’re not available, we’ll do our best to get back to you shortly. Thank you for ordering from jewelryfactory.com

Return Policy

Important ordering and delivery information Remember, our packages are sent insured and require signatures and a full address (no P.O. Boxes) so you may prefer to have us ship to a work address. Call us with any questions at 800-421-0200. Many of the photos used are of samples that are custom made to your order’s specifications. Most of Jewelry Factory products are made to order after you place your order. In stock, items are generally shipped in 48-72 hours. Most diamond and gemstone products are set to your order’s specifications and will be completed in 7-10 days and then shipped by your chosen method. Customized items which include our law enforcement and fire department badge jewelry are subject to 4-6 week delivery as each is completely custom made and hand finished under our strict quality control methods. Note: If you have a special occasion you’re purchasing for, please tell us in your order notes. If there is a problem meeting your target date, we’ll contact you within 24-48 hours. More questions? Send an email to info@jewelryfactory.com Or phone 800-421-0200 or 818-781-9486 M-TH 9:00AM-2:30PM PST USA If we’re not available, we’ll do our best to get back to you shortly. Thank you for ordering from jewelryfactory.com

Contact Information

Contact Form

Phone

818-781-9486

800-421-0200

Store Address

Jewelry FactoryFactory Direct Source for Fine Jewelry13400 Saticoy Street, Suite #1North Hollywood, California 91605United States(Design Studio location by appointment only.)

Shipping Policy

Important ordering and delivery information Remember, our packages are sent insured and require signatures and a full address (no P.O. Boxes) so you may prefer to have us ship to a work address. Call us with any questions at 800-421-0200. Many of the photos used are of samples that are custom made to your order’s specifications. Most of Jewelry Factory products are made to order after you place your order. In stock, items are generally shipped in 48-72 hours. Most diamond and gemstone products are set to your order’s specifications and will be completed in 7-10 days and then shipped by your chosen method. Customized items which include our law enforcement and fire department badge jewelry are subject to 4-6 week delivery as each is completely custom made and hand finished under our strict quality control methods. Note: If you have a special occasion you’re purchasing for, please tell us in your order notes. If there is a problem meeting your target date, we’ll contact you within 24-48 hours. More questions? Send an email to info@jewelryfactory.com Or phone 800-421-0200 or 818-781-9486 M-TH 9:00AM-2:30PM PST USA If we’re not available, we’ll do our best to get back to you shortly. Thank you for ordering from jewelryfactory.com

Return Policy

Important ordering and delivery information Remember, our packages are sent insured and require signatures and a full address (no P.O. Boxes) so you may prefer to have us ship to a work address. Call us with any questions at 800-421-0200. Many of the photos used are of samples that are custom made to your order’s specifications. Most of Jewelry Factory products are made to order after you place your order. In stock, items are generally shipped in 48-72 hours. Most diamond and gemstone products are set to your order’s specifications and will be completed in 7-10 days and then shipped by your chosen method. Customized items which include our law enforcement and fire department badge jewelry are subject to 4-6 week delivery as each is completely custom made and hand finished under our strict quality control methods. Note: If you have a special occasion you’re purchasing for, please tell us in your order notes. If there is a problem meeting your target date, we’ll contact you within 24-48 hours. More questions? Send an email to info@jewelryfactory.com Or phone 800-421-0200 or 818-781-9486 M-TH 9:00AM-2:30PM PST USA If we’re not available, we’ll do our best to get back to you shortly. Thank you for ordering from jewelryfactory.com